Terms & Conditions

Refunds and Cancellations

Congratulations on taking healthy steps towards recovery. We are here to assist you on this path. Accountability is very important. As such, we value everyone's time. To avoid a cancellation fee, please provide at least 24 hours notice before your scheduled appointment time should you need to cancel or reschedule your appointment. If you cancel or reschedule within less than 24 hours, you may be charged a fee, lose your appointment fee, or not be able to reschedule.

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No-Show Policies

Please note that you will be responsible for 100% of your appointment fee if you miss an appointment. Please do your best to notify us in advance if you are unable to attend your appointment, and we will gladly find time to reschedule.

Program Terms and Conditions

By booking and/or participating in any of our programs or events, individuals agree to abstain from substances, actively engage in therapy sessions, and follow program rules. Our programs will provide a safe, supportive environment, access to certified coaches, and structured recovery activities to aid in sustained sobriety; all information shared will be kept confidential within the limitations of legal requirements.

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By booking and/or participating in any of our programs or events, participants hereby implicitly agree and understand that they are actively responsible for participating in their own recovery. Blackbird Recovery and it's coaches are not legally responsible for participants recovery or actions.